# How To Set Up Automated Calls And Voicemail Drops in a Workflow

Within the Workflow builder, you may want to setup an automated sequence of calls and voicemail drops. Here’s a sample Workflow showing you how you can create this based on a tag.

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* Create a new Workflow.
* In the Workflow builder, add a trigger for “Contact Tag” and determine which tag you want this to be based on.&#x20;
  * Use the “Filters” to choose a specific tag.
  * *NOTE:* If you do not specify a certain tag, this will run on any contact tag. It’s important to choose the appropriate tag for your business use. Do you want the workflow to run off a tag based on appointment bookings? Or maybe a tag that you added to a marketing list of contacts you imported into MyPipeline? Choose that appropriate tag here.

<figure><img src="https://lh3.googleusercontent.com/azpj35S4VHicuLLEIOWkihsNVcnf12wbfS4taaN9ZVQtbaiftkgutGc3ScgnxB0KVLyMbXWJhjKLomtMd7w4UhzFTT3lRY4RGz_AGU3Iwj_IBkI7mma67n3ZcxX9EOKIIAcWcqbQ9JCnN22TAboLA78" alt=""><figcaption></figcaption></figure>

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* Save this trigger and then add your Workflow actions.
* In this example, we’ve added “Assign to User”, “Call”, “Voicemail”, and an “Internal Notification”. You can customize these communications as you’d like, adding or removing actions.

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<figure><img src="https://lh6.googleusercontent.com/VD6UZ0LitcyR8Qnpk_vjH3faPehucAKrc4uNd5cg9RQZLYk2Q-VXjSUKCb4vFD4T68vdtw5zTigiu0QYSsyZqYnbeXBM1we2n9ueR8XhOktguG8xhukbbgvf7sZdB4aFwEjwzke1JlRDwpFXka6-va0" alt=""><figcaption></figcaption></figure>

* Save and publish the Workflow for it to function.


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