> For the complete documentation index, see [llms.txt](https://help.mypipeline.co.in/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.mypipeline.co.in/workflows/workflow-abandoned-cart-template.md).
# Workflow Abandoned Cart Template
If a lead abandons their cart and does not make a purchase, you may want to set up a Workflow to automate some actions, from a follow up email to a reminder call, or anything else that makes sense for your particular use case. Follow these steps to create and use Workflows for an Abandoned Cart sequenceL
**Part 1: Setting Up the Workflow to Detect and Follow Up with an Abandoned Cart**
**Step 1: Setting up the First Workflow Trigger**
* Navigate to Workflows and Create a New Workflow
* Select “Order Form Submission” as your Workflow trigger
* For filters, select your funnel/website and set your submission type as “Optin”.
* * ***NOTE:*** if you don’t specify a funnel/website, then the trigger action will apply for all Order Form Submissions.
* Save the trigger to add it to your Workflow.
**Step 2: Setting Up a Wait Step**
* Set up a wait step to allow users some time to make the purchase before stating that they abandoned their cart.
* Select “Add your first action” then scroll down under “Conditions and Workflows” and select “**Wait**”
* Select the amount of time it would take before the cart is abandoned and click save.
* Save the action.
**Step 3: Setting Up an Abandoned Cart Contact Tag**
* Add another Step and select “**Add contact Tag**”
* Type in “Abandoned Cart” to add a tag that signifies that the user abandoned their cart and click save to add this action.
**Step 4:** Add a method to follow up.
* Select Add to add an additional action, and choose from the list what should be automated.
* Here you can add a follow up email or SMS to the contact, schedule a manual call, or even create an internal notification.
**Part 2: Create a Second Workflow to Remove Abandoned Cart Labels When A Purchase Is Made**
**Step 1: Create a Second Workflow**
* Select “Order Form Submission” as your Workflow trigger
* Set your filters to select your website/funnel and your submission type as “Sale”.
**Step 2: Remove abandoned tag filter and remove from first Workflow.**
* Add another Step.
* Select “Remove Contact Tag” and Choose the “abandoned cart” tag you created in Part 1.
* Add another step. Select “Remove from Workflow”.
* Select“Another Workflow”.
* Select the name of the first Workflow you created in Part 1.
* Save your changes to the action.
* Save and publish the Workflow.
